- Shop Pages
Advanced Variable products with swatches
Products variations colors and images without any additional plugins.
- Product Loop
- Single Product
- Features
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, absolutely! At Niu Glow, we ensure that the product you see in the picture is exactly what you receive. However, sometimes brands update their product packaging or design without prior notice. In such cases, the packaging might look slightly different, but the product inside remains 100% genuine and authentic. We are committed to delivering original products with the same quality and benefits you expect.
Where can I view my sales receipt?
You can view your sales receipt by logging into your account on Niu Glow's website. Once logged in, go to the "My Orders" section, where you can find a list of your previous purchases. Each order will have an option to view or download the sales receipt for your reference. If you need any further assistance, feel free to contact our customer support team, and we will be happy to help!
How can I return an item?
To return an item, follow these steps:
Contact Our Support Team: Call our customer support at +91-9772211991 or email us at Support@niuglow.com to initiate the return process.
Return Authorization: Once your return request is approved, our support team will guide you with the return instructions.
Pack the Item: Ensure the item is in its original condition with all tags and packaging.
Ship the Item Back: Follow the instructions provided by our team and return the item.
Refund/Exchange: After receiving and inspecting the returned item, we will process your refund or exchange.
For any questions, don’t hesitate to reach out to our customer support team!
Will you restock items indicated as “out of stock?”
Yes, we do restock items that are marked as “out of stock.” To stay updated on availability, you can sign up for back-in-stock notifications on the product page. You’ll receive an alert as soon as the item is restocked and ready for purchase!
Where can I ship my order?
we can ship your order to any address within the delivery zones covered by Niu Glow. During checkout, simply enter your preferred shipping address, and we will deliver your order to that location. If you have any questions or need assistance with the shipping process, feel free to contact our customer support team!
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